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Child SUM not picking up all subscriptions from parent

Alex_P
Right third attempt at this post! Doesn't seem to work in IE9.... My parent is successfully downloading recommended OS X and Windows version of Sophos. My child updates from the parent by http. It has always worked fine but now the child can only see the OS X version from the parent and not the Windows version. If I browse to the http share I can see both the windows and OS X versions within CIDs/S000 so I am not quite sure what is going on! Any ideas?
:10139


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    Sounds strange. Well, in SEC View->Bootstrap Locations ... - is the output correct? Like: 

    Software subscription	Location	Platforms	Version	Features
    Recommended				
    	\\Parent\SophosUpdate\CIDs\S000\SAVSCFXP	Windows 2000 and above	9.5.5.463	
    	\\Parent\SophosUpdate\CIDs\S000\ESCOSX		MAC OS X 10.4+	7.2.5.1000	
    	\\Child\SophosUpdate\CIDs\S000\SAVSCFXP		Windows 2000 and above	9.5.5.463
    	\\Child\SophosUpdate\CIDs\S000\ESCOSX		MAC OS X 10.4+	7.2.5.1000

    because there was not a package available which could protect them

    Were you using the Protect Computers wizard? If there were no messages - how did you find out that protection failed (and because of a missing subscription)? Or did the wizard tell you?

    Christian

    :10149
Reply
  • 0

    Sounds strange. Well, in SEC View->Bootstrap Locations ... - is the output correct? Like: 

    Software subscription	Location	Platforms	Version	Features
    Recommended				
    	\\Parent\SophosUpdate\CIDs\S000\SAVSCFXP	Windows 2000 and above	9.5.5.463	
    	\\Parent\SophosUpdate\CIDs\S000\ESCOSX		MAC OS X 10.4+	7.2.5.1000	
    	\\Child\SophosUpdate\CIDs\S000\SAVSCFXP		Windows 2000 and above	9.5.5.463
    	\\Child\SophosUpdate\CIDs\S000\ESCOSX		MAC OS X 10.4+	7.2.5.1000

    because there was not a package available which could protect them

    Were you using the Protect Computers wizard? If there were no messages - how did you find out that protection failed (and because of a missing subscription)? Or did the wizard tell you?

    Christian

    :10149
Children
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