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Sophos Enterprise 3.1 to 4.0 upgrade!!

Hello

I have managed to get the update of MSDE to version 8.00.2039.

When I try to install Sophos Enterprise 4.0 the install fails, and rolls back, then screws up the whole installation of Enterprise and doesn’’’’t even function. It fails on the database part of the SQL express 2005 install.

We have on the server Backup Exec, and an ERP software and these both run SQL services using SQL Server 2005 express.

When I try the 4.0 install again I select custom and ignore the database install option. The installation completes successfully. When I open enterprise console it starts connecting to the SQL server, but comes up with a message after some time saying the management service is not running and it cannot connect. Even though the SOPHOS instance of SQL is running.

Any Ideas or similar experiences on this one?

Thanks for your time.

:5653


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  • I had almost exactly this problem last week going from 4.0 to 4.5.

    Anyway, look in your registry key for HKLM\Software\Sophos\EE\ManagementTools\DatabaseconnectionMS

    Does that key point to your new SOPHOS4 database or your old SOPHOS3 one? It will say something like:

    Provider=SQLOLEDB;Integrated Security=SSPI;Initial Catalog=SOPHOS3;Data Source=SERVER\SOPHOS;

    Your catalog is SOPHOS3 for Enterprise 3, SOPHOS4 for Enterprise 4 and SOPHOS45 for Enterprise 4.5.

    :5660
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  • I had almost exactly this problem last week going from 4.0 to 4.5.

    Anyway, look in your registry key for HKLM\Software\Sophos\EE\ManagementTools\DatabaseconnectionMS

    Does that key point to your new SOPHOS4 database or your old SOPHOS3 one? It will say something like:

    Provider=SQLOLEDB;Integrated Security=SSPI;Initial Catalog=SOPHOS3;Data Source=SERVER\SOPHOS;

    Your catalog is SOPHOS3 for Enterprise 3, SOPHOS4 for Enterprise 4 and SOPHOS45 for Enterprise 4.5.

    :5660
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