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AV client push scheduled task doesn't run in Windows 7

Hello.

I have Enterprise Console (4.5 I think) running on Windows 2008 64-bit, trying to push out to Windows 7 clients. About 60% of the clients receive and install ok, but the rest don't. I thought their group policies were the same but maybe not.

Anyway, I can see the scheduled task being created on the client, but it doens't run. If I run it manually the client installs fine and updates with Enterprise Console, but I can't manually run the task on hundreds of clients.

I've spent a lot of time trying to find a group policy that might be restricting the remotely created scheduled task from running (with everything up to and including domain admin credentials) but I'm empty handed. Anyone know what the problem might be?

A tech from Sophos helped me at least figure out that the task was being created and could be run manually. It was a pleasure working with a support person that actually seemed to care!! Made the best of a frustrating situation.

Thanks in advance.

:5156


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  • Jak, what should that DWORD be set to? Is there a particular value?

    I created the key and DWORD manually on my client but the task still doesn't run.

    Funny coming back to this thread a year later. I reread my original post about shuddering thinking about what would happen when I migrate our entire school district to Win 7. Well, that time is now and this still doesn't seem to be fixed. Yes, there are workarounds, but that's not what I pay for SEC to employ workarounds.

    :15549
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  • Jak, what should that DWORD be set to? Is there a particular value?

    I created the key and DWORD manually on my client but the task still doesn't run.

    Funny coming back to this thread a year later. I reread my original post about shuddering thinking about what would happen when I migrate our entire school district to Win 7. Well, that time is now and this still doesn't seem to be fixed. Yes, there are workarounds, but that's not what I pay for SEC to employ workarounds.

    :15549
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