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AV client push scheduled task doesn't run in Windows 7

Hello.

I have Enterprise Console (4.5 I think) running on Windows 2008 64-bit, trying to push out to Windows 7 clients. About 60% of the clients receive and install ok, but the rest don't. I thought their group policies were the same but maybe not.

Anyway, I can see the scheduled task being created on the client, but it doens't run. If I run it manually the client installs fine and updates with Enterprise Console, but I can't manually run the task on hundreds of clients.

I've spent a lot of time trying to find a group policy that might be restricting the remotely created scheduled task from running (with everything up to and including domain admin credentials) but I'm empty handed. Anyone know what the problem might be?

A tech from Sophos helped me at least figure out that the task was being created and could be run manually. It was a pleasure working with a support person that actually seemed to care!! Made the best of a frustrating situation.

Thanks in advance.

:5156


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  • scrap that it worked once now is still having the same issue.

    This rearlly need to be addressed now as we are rolling out classrooms now and rearlly need a fix for this.

    I have also noticed that our sophos install is on our image using the sophos image writeup which works fine on the machines, but if we ever need to re-install via the console we are stuffed.

    Also i have noticed that the workstations update the ide's fine from the server but if we change any of the config on the console and try to apply it to the workstations it just hangs at the awaiting policy from console which is also a issue.

    any help please :-)

    :11845
Reply
  • scrap that it worked once now is still having the same issue.

    This rearlly need to be addressed now as we are rolling out classrooms now and rearlly need a fix for this.

    I have also noticed that our sophos install is on our image using the sophos image writeup which works fine on the machines, but if we ever need to re-install via the console we are stuffed.

    Also i have noticed that the workstations update the ide's fine from the server but if we change any of the config on the console and try to apply it to the workstations it just hangs at the awaiting policy from console which is also a issue.

    any help please :-)

    :11845
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