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AV client push scheduled task doesn't run in Windows 7

kevindv10

Hello.

I have Enterprise Console (4.5 I think) running on Windows 2008 64-bit, trying to push out to Windows 7 clients. About 60% of the clients receive and install ok, but the rest don't. I thought their group policies were the same but maybe not.

Anyway, I can see the scheduled task being created on the client, but it doens't run. If I run it manually the client installs fine and updates with Enterprise Console, but I can't manually run the task on hundreds of clients.

I've spent a lot of time trying to find a group policy that might be restricting the remotely created scheduled task from running (with everything up to and including domain admin credentials) but I'm empty handed. Anyone know what the problem might be?

A tech from Sophos helped me at least figure out that the task was being created and could be run manually. It was a pleasure working with a support person that actually seemed to care!! Made the best of a frustrating situation.

Thanks in advance.

:5156


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    Thanks for the response. I have UAC turned off via group policy and confirmed that it is off on the client. Just to be sure though, I used domain admin credentials to do the push and install, and also logged onto the client as a domain admin.

    The error reported in SEC is ffffffff "Awaiting response from computer". I've done a little looking at from what I can gather that is simply a time out or other generalized error.

    I'll poke around UAC some more. Maybe I'm missing a policy somewhere. Still, keep those ideas coming!! This is driving me crazy!! ;-)

    :5167
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  • 0

    Thanks for the response. I have UAC turned off via group policy and confirmed that it is off on the client. Just to be sure though, I used domain admin credentials to do the push and install, and also logged onto the client as a domain admin.

    The error reported in SEC is ffffffff "Awaiting response from computer". I've done a little looking at from what I can gather that is simply a time out or other generalized error.

    I'll poke around UAC some more. Maybe I'm missing a policy somewhere. Still, keep those ideas coming!! This is driving me crazy!! ;-)

    :5167
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