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Web intelligence service breaks Oracle webforms.

spencer1

I'm deploying Sophos and I'm having an issue with the Web intelligence Service breaking our Oracle webforms app on our endpoints. If I stop the service they can launch the forms just fine until the service is enabled again. I disabled the service from starting on the endpoints on which users log into Oracle. 

It's been a week and now the service just reenabled itself on every single one of our machine causing productivity to come to a standstill. Has anyone had this issue before and how can I prevent the web intellenge service from reenabling itself on the endpoints? I've tried disabling on-access and web control but the service still runs thus breaking our Oracle webforms.

:57405


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    The issue is with Windows 7, I have not yet tried Windows 8. The issue seems to be with the Web intelligence service.

    When I disable Download scanning, Web Control, web protection and maclicious website blocking the issue is resolved on the next reboot when the Web intelligence service is unloaded. The issue can also be stopped instantly if I just stop the web intelligence as well. 

    Is there a way to get this to work without disabling web filtering? We really would like it to work, as it worked just fine with Kaspersky which is what we switched from. 

    :57421
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  • 0

    The issue is with Windows 7, I have not yet tried Windows 8. The issue seems to be with the Web intelligence service.

    When I disable Download scanning, Web Control, web protection and maclicious website blocking the issue is resolved on the next reboot when the Web intelligence service is unloaded. The issue can also be stopped instantly if I just stop the web intelligence as well. 

    Is there a way to get this to work without disabling web filtering? We really would like it to work, as it worked just fine with Kaspersky which is what we switched from. 

    :57421
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