Hello all -
I have SAV 10.3 installed on a Windows 7 machine. The client came gratus from a prior employer. It appears that the update server has taken a permanent nap, and connections to SOPHOS directly are not working. When I attempt to uninstall the client, I am hit with the prompt to disable Tamper Protection - a feature for which I do not have the password. It's likely that the administration of this service and many other IT function have been outsourced there, so I don't think I'm going to get any assistance with passwords.
So... before I perform a brute force removal of the utility, is there another route to uninstall the client? It doesn't have to be a perfect uninstall - just enough to kill it and allow another solution to take the job.
Thanks in advance for any input.
SB
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