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Endpoint Removal Crashes Windows Explorer

Hello and good evening.


I am having problems with Endpoint Protection crashing Windows Explorer after installing the agent.

It installs just fine.

However, each time I have removed the agent, after rebooting, task bar and autostart items will not load.

Sometimes start menu items will load sometimes not.

The first time it happened, I had to do a system restore.

The last time it happened, my restore points would not work and I had to perform a windows clean safe mode reboot (disable all start up items).

And then reboot.

After rebooting, I changed back to non safe mode and that resolved the issue.

I am using the Sophos 9 UTM Free Home Edition



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