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WinMail.exe detection on Windows 7 clients...

Mako-Wish

Hello all,

We use Outlook for email throughout the company, so we have used Sophos to block all other email applications. One issue here is that Windows 7 includes WinMail.exe (Windows Mail). This causes a TON of alert emails being sent to me saying it detected Windows Mail. Unfortunately, Windows Mail cannot be removed or deleted from Windows 7. Is there a way to stop receiving emails JUST for Windows Mail without authorizing its use in the Sophos policies?

Thank you,

Eric

:54906


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    Hello Eric,

    you should try to find out whether the detections are from an on-demand scan or on-access. In the latter case it could be access due to user activity or, perhaps, a backup task. The Event Viewer will tell you the user context of the detection. Once you've determined the cause it shouldn't be too hard to make the necessary amendments.

    Christian 

    :55037
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  • 0

    Hello Eric,

    you should try to find out whether the detections are from an on-demand scan or on-access. In the latter case it could be access due to user activity or, perhaps, a backup task. The Event Viewer will tell you the user context of the detection. Once you've determined the cause it shouldn't be too hard to make the necessary amendments.

    Christian 

    :55037
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