Had an end user call in reporting she was block from one of our company's url's containing coupons. I tested it as well and was blocked.
20140714 230349 Blocked web request to [removed] for user [removed]. 'Mal/HTMLGen-A' has been found at this website, reference ID 206862195.
I submitted a reassessment by filling out the online form and at the end it said "Please allow up to 5 business days for the reassessment to take place". Just minutes later I tried the same url's that was throwing the detection so I could give our developer samples to investigate and I was no longer getting the malware detections.
Do the reassessments take place that fast or was it some kind of fluke that the page was getting flagged?
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