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Endpoint Protection Error 1219 Failed to Connect to Remote Share... Could not add Network Connection

shackbill

Im working on the online Training Endpoint Protection Lab (Part 4 Remote CID) and created a folder named SophosUpdate, created a share called SophosUpdate2, and assigned Read/Write Share and Full Control NTFS as instructed.  I added the share to the Ditribution in Config Update Manager and then entered the username/password. Then Update Now. I get the following error:

5/15/2014 7:56:05 PM	Error	Deployment to share '\\METROEASTSERVER\SophosUpdate2\CIDs\S000' failed to connect to the remote share with error 'Could not add network connection to \\METROEASTSERVER\SophosUpdate2; user SophosUpdateUser A Windows API call returned error 1219'.

 All other entries in the log are Success. There are no CID or Warehouse folders/files in the folder/share i created.  I double checked username and password and did this whole thing twice with same results. Any ideas please?

shareperms.pngshareperms.png

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    Hello shackbill,

    :smileytongue: isn't this cheating on a homework assignment? :smileytongue:

    Error 1219 is ERROR_SESSION_CREDENTIAL_CONFLICT Multiple connections to a server or shared resource by the same user, using more than one user name. Looks like SophosUpdateMgr is your SUM account and therefore used for accessing the default (SophosUpdate) share. As you are telling SUM to access SophosUpdate2 (which is on the same server as SophosUpdate) with a different user 1219 is returned on the API call.

    The solution is left as an exercise :smileywink:

    Christian   

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    Thanks for the reply.. it certainly isnt my intention to cheat at all. I figured this was some sort of authentication error but i see no reference to the error numbers. Is there a guide that explains the Event iD as 1219  on the windows side refers to Terminal Server RPC Multiple Users and im not using terminal server.

    I understand this is a "Lab Assessment" but the lab document suggests i must complete all the steps in the exercise to build a working lab environment. It doesnt really ask to find a solution (although it does say to check the log to ensure no errors) - perhaps that is why i am confused.

    Regardless, if i created a separate share (sohosUpdate2) wouldnt that be a different UNC path than the default (SophosUpdate) and i should be able to assign it a different user account access? or perhaps i need to create a DNS alias for the servername and access it that way?

    edit..actually this was NOT the assessment, just the exercise to create the lab..

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    One more hint (split into several parts):
    1219 is a standard Windows error - using just 'windows error 1219' didn't bother me with RPC among the top hits
    SUM runs in fixed user context
    You can trick the "local" API (actually server and client are identical) with an alias - for the price of additional complications on the server side ;)
    The path/share is different - the server is what counts and this is the same
    Did I say that aliases complicate things?

    I'm not teasing you - try to see the whole picture. Simple "solutions" are for untrained monkeys. It's not even lateral thinking that's needed. I do think you've created a problem which isn't one. Think about it.

    Christian
    P.S.: if you have questions you don't want to disclose to the public you can send me a PM


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    Thanks i will work on it as i get time..

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