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MAC - Disabling Web Protection options remotely ?

JpSaMac

Hi,

It's been a few weeks that my Mac clients (running SAV 9) report very bad network performances when it comes to load intranet or Internet websites (no issue on file transfer or other protocols). This did not occur at the same time on all clients, there has been no major software update running on those, so it was difficult to understand what triggered the issue.

As I looked on other clients which were not yet impacted, I found out that a few Mac escaped the SAV 9 upgrade and were still running SAV 8.    I looked at both software preferences, noticed that the "Web Protection" options are new in SAV 9 and disabled both options there. That way I managed to regain normal intranet and internet browsing.

I'm not yet sure what really happened (the Macs are located in a huge entreprise environment, I heard about changes on proxies and firewalls up the chain, but I'm mostly in the dark if the big IT changes things and my Mac environment is very small) so I first would like to make sure those options are disabled on all installs.

I couldn't find a way to achieve that with the "sweep" command-line utility, and I didn't find a .plist preferences file to modify and a process to relaunch to automate this.

Would you have an idea to disable those options on all remote clients through Apple Remote Desktop ?

Best regards,
Jean-Philippe

:51862


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  • 0

    I'm not sure what your 'maintenance script' does but please note the warning - altering that file via a script is not supported.

    It seems, from reading the first post, that we have skipped right over the issue of Web Protection causing poor web and intranet browsing performance and gone straight into the 'switch it off' answer.  I highly recommend you consider troubleshooting why the problem exists in the first place instead of working around in now - you're not best protected if you disable the Web Protection feature.

    Note: SAV for Mac 9.1 seems to have a lot of improvements over 9.0.x when it comes to web browsing performance.  Testing that on a couple of problematic Macs would be a way forward.

    :52417
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  • 0

    I'm not sure what your 'maintenance script' does but please note the warning - altering that file via a script is not supported.

    It seems, from reading the first post, that we have skipped right over the issue of Web Protection causing poor web and intranet browsing performance and gone straight into the 'switch it off' answer.  I highly recommend you consider troubleshooting why the problem exists in the first place instead of working around in now - you're not best protected if you disable the Web Protection feature.

    Note: SAV for Mac 9.1 seems to have a lot of improvements over 9.0.x when it comes to web browsing performance.  Testing that on a couple of problematic Macs would be a way forward.

    :52417
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