Programmatic access, invalid, and the outlook trust center

So i recently ran into an issue caused by the virus scanner not being recognized by windows security center.

When a user tries to access outlook programatically, an error is displayed: "a program is trying to access e-mail address information stored in outlook. if this is unexpected, click deny and verify your antivirus is up to date"

When this has happened with previous virus scanners, it generally means that the virus scanner needs a reinstall or is otherwise not detected by the OS. However sophos seems to be working fine, and looking at a few ohter computers, outlook just does not seem to detect sohpos as being a system virus scanner.

I am looking for other workarounds on the outlook side of things, but why is sophos not detected by security center? is this a bug with sophos? i am attaching both error messages. The second one, is outlook saying that the antivirus status is invalid.

other companies, such as mcafee recognize this issue as a bug. see here: https://kc.mcafee.com/corporate/index?page=content&id=KB69778&actp=search&viewlocale=en_US&searchid=1295262697112

I am wondering if it can be fixed on the sophos side. Outlook 2010, 2013, trust center etc should be able to detect that sophos is installed and right now i guess it does not. Can you explain at all?

thanks