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Sophos Blocks Spirent Test Center

mcorsello

I have engineers that use the TestCenter.exe application to automate testing of network switches we design. The software pulls up Firefox and runs through all the clicking and typing they would typically have to do manually. When I install Sophos End User Protection on the machine the scripts no longer work. I've excluded the application the directory and stopped the Sophos AV service all to no affect, but if I uninstall Sophos it works again.

Has anyone seen this behavior? Can anyone offer any advice?

:44629


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    Sorry I submitted the question in the middle of working through a problem. Here is a little more detailed description. We are running End User Data Protection Suite 10.3 I have also tested it using the stand alone client version 10.0.2. The Spirent product is a shell that allows our engineers to automate testing by using scripts (think back to windows screen recording) it captures mouse movements and clicks and keys pressed. Specifically they are launching firefox and logging into an ethernet switches web management interface. Without Sophos installed the script runs fine, once we install Sophos the script bails with an error message that it failed to click the logon button. I disabled behavior monitoring, disabled on-access scanning, disabled web scanning still wouldn't run. I stopped the Sophos Anti-Virus service and the script ran. No errors appeared in the SAV.log file at any point. I excluded the actual executable that was running the Spirent product and re-enabled all the defaults in Sophos and everything worked fine. I thought I had the answer at that point, however the next morning after a reboot of the computer the scripts no longer ran. I went back in and verified all the settings were the same so I'm not sure why it stopped working.

    :44847
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    Sorry I submitted the question in the middle of working through a problem. Here is a little more detailed description. We are running End User Data Protection Suite 10.3 I have also tested it using the stand alone client version 10.0.2. The Spirent product is a shell that allows our engineers to automate testing by using scripts (think back to windows screen recording) it captures mouse movements and clicks and keys pressed. Specifically they are launching firefox and logging into an ethernet switches web management interface. Without Sophos installed the script runs fine, once we install Sophos the script bails with an error message that it failed to click the logon button. I disabled behavior monitoring, disabled on-access scanning, disabled web scanning still wouldn't run. I stopped the Sophos Anti-Virus service and the script ran. No errors appeared in the SAV.log file at any point. I excluded the actual executable that was running the Spirent product and re-enabled all the defaults in Sophos and everything worked fine. I thought I had the answer at that point, however the next morning after a reboot of the computer the scripts no longer ran. I went back in and verified all the settings were the same so I'm not sure why it stopped working.

    :44847
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