OS is Windows XP professional SP2. Sophos is Endpoint Security and Control, version 9. Application control and firewall not currently in use on the computer in question.
Quarantine contains an entry about virus/spyware Troj/Backdr-DI as D:\Documents and Settings\%user%\Start Menu\Programs\Startup\Updpxe32.exe (hidden), with available actions "No actions (manual cleanup required)".
Most of the usual right-click choices for 'details' field (view details, open location, select all) are greyed - and so unavailable.
If I manually navigate to the folder in question I can't find the offending program (neither in explorer nor in command box). Specifically, there is only 'desktop.ini' file to be seen in the folder in both cases.
Using Enterprise console before showed the threat as far as I recall as 'not cleanable'.
Search for 'manual cleanup required' on Sophos found nothing relevant (there was a thread supposing a problem about application controll and/or Sophos 7, which is neither applicable here, and both cases were old, and also not resolved)
Regards, Marjan T.
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