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Failing to add new computers from AD and other methods

Some computer on the domain are stuck with incorrect autoupdate credentials and input is greyed out.   On these these machine I have unistalled Sophos with the intention of deploying to them again.

I'm now trying to add new computers using the managment console.   Everytime I input the appropriate credentials and press 'ok'   a box flashes: cannot access groups/domains but this is hard to read as it is quickly followed by a new 'management server connection failed' box.    Can you help?

Thank you

:45087


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