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Could not contact primary server

I just installed some mac updates that required a restart. Once my macbook rebooted I saw the 'X' on the shield. I investigated and it read, "Failed to download update." Is there anything I can do to fix this problem?

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  • Just wait... I think there is something wrong with the Sophos update server.

    Could be in maintenance....

    com.sophos.autoupdate: Updating catalogue information at 09:52:51 19 oktober 2013
    com.sophos.autoupdate: Catalogue updated at 09:52:52 19 oktober 2013
    com.sophos.autoupdate: Error: Failed to get remote version at 09:52:52 19 oktober 2013
    com.sophos.autoupdate: Error: Could not contact primary server at 09:52 on 19 October 2013
    com.sophos.autoupdate: URL is invalid

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  • Ok, thanks. 

    It is working and I was able to update successfully. 

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