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SEC Still hasn't managed several computers on the network

DJfound

The situation I have is that SEC has successfully installed and managed 91 of the 268 machines in our AD. Unfortunately it's not well organized, so out of those 268 some connect to the network occasionally, some everyday, and some have been retired for years.

At this point I know that there are computer frequently on the network not being managed, just giving a 0x0000002e error. SEC is set to sync every 60 min, so it seems these machines should be getting pushed to. 

I've read all the documentation and every relevant kb. My GPO has every firewall exception and automatically starts every service that Sophos recomends. It's very odd how it's working perfectly for some computers and not others.

Thanks in advance for any help.

:52206


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    Thank you so much, I feel like I'm on the right path now. I set up a startup script to install Sophos and it works great when there is no Sophos installed. My problem now is that all the computers have Sophos Anti Virus already, but they don't have Remote Management installed. I tried modifying the script (shown below w/ private data removed) to install whenever RMS is missing but I can't get it to work in my tests. I made another script that was supposed to uninstall and reinstall everything but that didn't work at all either.

    I feel like I'm getting closer, but I'm suprised there isn't an easier way to do this.

    @ECHO OFF
REM --- Check for an existing installation of Sophos Remote Management on 32-bit
IF EXIST "C:\Program Files\Sophos\Remote Management System\ManagementAgentNT.exe" goto _End
REM --- Check for an existing installation of Sophos Remote Management on 64-bit
IF EXIST "C:\Program Files (x86)\Sophos\Remote Management System\ManagementAgentNT.exe" goto _End
REM --- Deploy to Windows 2000/XP/2003/Vista/Windows7/2008/2008-R2
\\<server>\SophosUpdate\CIDs\S000\SAVSCFXP\Setup.exe -updp "\\<server>\SophosUpdate\CIDs\S000\SAVSCFXP" -user  -pwd -mng yes
REM --- End of the script
:_End
    :52247
Reply
  • 0

    Thank you so much, I feel like I'm on the right path now. I set up a startup script to install Sophos and it works great when there is no Sophos installed. My problem now is that all the computers have Sophos Anti Virus already, but they don't have Remote Management installed. I tried modifying the script (shown below w/ private data removed) to install whenever RMS is missing but I can't get it to work in my tests. I made another script that was supposed to uninstall and reinstall everything but that didn't work at all either.

    I feel like I'm getting closer, but I'm suprised there isn't an easier way to do this.

    @ECHO OFF
REM --- Check for an existing installation of Sophos Remote Management on 32-bit
IF EXIST "C:\Program Files\Sophos\Remote Management System\ManagementAgentNT.exe" goto _End
REM --- Check for an existing installation of Sophos Remote Management on 64-bit
IF EXIST "C:\Program Files (x86)\Sophos\Remote Management System\ManagementAgentNT.exe" goto _End
REM --- Deploy to Windows 2000/XP/2003/Vista/Windows7/2008/2008-R2
\\<server>\SophosUpdate\CIDs\S000\SAVSCFXP\Setup.exe -updp "\\<server>\SophosUpdate\CIDs\S000\SAVSCFXP" -user  -pwd -mng yes
REM --- End of the script
:_End
    :52247
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