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EM Console throws errors when updating CID's

Hi, as of July 1 at 11 am EM console has shown errors for my update manager.  I am using a samba share on a Linux server for my CID.  no changes were made to the smb.conf file and before July 1 everything worked perfectly.

EM Console 5.2.2

Recommended subscription with windows and mac os

errors from update manager details:

Computer name WS217
Computer description
Operating system Windows Server 2012
Service pack
Domain/workgroup ***-NET
IP address 192.168.1.217
Time of last binary update 7/8/2014 4:08:08 PM
Time of last protection data update 7/8/2014 4:08:08 PM

Software subscriptions status Software subscriptionMaintained in Last successful downloadError codeError description
Recommended \\WS217\SophosUpdate7/8/2014 4:53:39 PM

Outstanding alerts and errors

Update manager status Date/time Code Description
7/8/2014 4:55:12 PM 80040404 Threat detection data update failed.
7/8/2014 4:46:20 PM 80040401 Software update failed.

History

Update manager status Date/time Code Description
7/8/2014 4:55:12 PM 80040404 Threat detection data update failed.
7/8/2014 4:50:31 PM 80040404 Threat detection data update failed.
7/8/2014 4:46:20 PM 80040401 Software update failed.

Errors from the log file:

7/8/2014 4:54:56 PM Error Deployment to a share failed because of an unexpected error. Details: boost::filesystem::copy_file
7/8/2014 4:53:04 PM Error Decoding of product release Sophos Anti-Virus for Mac OS X 10.4+ version RECOMMENDED was not done because the synchronization failed.
7/8/2014 4:53:02 PM Error Version information for product 'Sophos Anti-Virus for Mac OS X 10.4+' was not gathered by dispatcher 'DispatcherSupplements-2014-07-08T21-51-47-3', as the last synchronization of that product failed.
7/8/2014 4:53:02 PM Error Deployment to a share failed because of an unexpected error. Details: boost::filesystem::copy_file
7/8/2014 4:50:31 PM Error Deployment to a share failed because of an unexpected error. Details: boost::filesystem::last_write_time
7/8/2014 4:46:18 PM Error Deployment to a share failed because of an unexpected error. Details: boost::filesystem::copy_file
7/8/2014 4:44:35 PM Error Deployment to a share failed because of an unexpected error. Details: boost::filesystem::copy_file
7/8/2014 4:29:33 PM Error Deployment to a share failed because of an unexpected error. Details: boost::filesystem::copy_file
7/8/2014 4:03:29 PM Error Deployment to a share failed because of an unexpected error. Details: boost::filesystem::copy_file
7/8/2014 3:49:20 PM Error Deployment to a share failed because of an unexpected error. Details: boost::filesystem::remove
7/8/2014 3:49:16 PM Error Deployment to a share failed because of an unexpected error. Details: boost::filesystem::remove
7/8/2014 3:36:51 PM Error Deployment to a share failed because of an unexpected error. Details: boost::filesystem::remove
7/8/2014 3:36:01 PM Error Deployment to a share failed because of an unexpected error. Details: boost::filesystem::remove
7/8/2014 3:23:05 PM Error Deployment to a share failed because of an unexpected error. Details: boost::filesystem::copy_file
7/8/2014 3:17:33 PM Error Deployment to a share failed because of an unexpected error. Details: boost::filesystem::copy_file
7/8/2014 3:03:24 PM Error Deployment to a share failed because of an unexpected error. Details: boost::filesystem::copy_file
7/8/2014 2:54:24 PM Error Deployment to a share failed because of an unexpected error. Details: boost::filesystem::remove
7/8/2014 2:41:57 PM Error Deployment to a share failed because of an unexpected error. Details: boost::filesystem::remove
7/8/2014 2:41:22 PM Error Deployment to a share failed because of an unexpected error. Details: boost::filesystem::remove
7/8/2014 2:28:21 PM Error Deployment to a share failed because of an unexpected error. Details: boost::filesystem::copy_file
7/8/2014 2:26:58 PM Error Deployment to a share failed because of an unexpected error. Details: boost::filesystem::copy_file
7/8/2014 2:13:09 PM Error Deployment to a share failed because of an unexpected error. Details: boost::filesystem::copy_file
7/8/2014 2:03:15 PM Error Deployment to a share failed because of an unexpected error. Details: boost::filesystem::remove
7/8/2014 1:50:40 PM Error Deployment to a share failed because of an unexpected error. Details: boost::filesystem::remove
7/8/2014 1:50:35 PM Error Deployment to a share failed because of an unexpected error. Details: boost::filesystem::remove
7/8/2014 1:37:48 PM Error Deployment to a share failed because of an unexpected error. Details: boost::filesystem::remove
7/8/2014 1:36:43 PM Error Deployment to a share failed because of an unexpected error. Details: boost::filesystem::copy_file
7/8/2014 1:23:04 PM Error Deployment to a share failed because of an unexpected error. Details: boost::filesystem::copy_file
7/8/2014 1:14:54 PM Error Deployment to a share failed because of an unexpected error. Details: boost::filesystem::remove
7/8/2014 1:02:14 PM Error Deployment to a share failed because of an unexpected error. Details: boost::filesystem::remove

any idea what could be wrong?

:51736


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Parents
  • Hello longbow,

    a bug in Sophos? ... a bug in Samba?

    a bug in Windows? AFAIK boost uses the Windows API and most operations just pass the path (in the case UNC) to it. If accessing the share (or another share on the Linux server) over IPv6 works with Explorer then it's likely not the Samba server ...

    Christian

    :51814
Reply
  • Hello longbow,

    a bug in Sophos? ... a bug in Samba?

    a bug in Windows? AFAIK boost uses the Windows API and most operations just pass the path (in the case UNC) to it. If accessing the share (or another share on the Linux server) over IPv6 works with Explorer then it's likely not the Samba server ...

    Christian

    :51814
Children
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