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SEC Upgrade Failure - to 4.0.0 to 5.1

darkest_star

Hi

trying to run the Enterprise Console upgrade from 4.0.0 to 5.1 and I get the following error:

"Unable to locate Sophos Enterprise Consol MSI" 

any help appreciated 

:40691


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    Hello darkest_star,

    that's not much detail :smileywink:. Anyway the "missing" MSI belongs to the 4.0 installation and is likely needed for uninstalling. Have you deleted or moved the C:\sec_40 (or whatever path you've used) folder? And does the error pop up ask you to locate the MSI? If you have deleted the folder - do you still have sec_40_sfx.exe?

    Christian

    :40711
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  • 0

    Hello darkest_star,

    that's not much detail :smileywink:. Anyway the "missing" MSI belongs to the 4.0 installation and is likely needed for uninstalling. Have you deleted or moved the C:\sec_40 (or whatever path you've used) folder? And does the error pop up ask you to locate the MSI? If you have deleted the folder - do you still have sec_40_sfx.exe?

    Christian

    :40711
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