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Sophos "INFECTED" folder is huge, how can I delete the contents?

captainentropy

HI,

I can't belive this hasn't been asked (as far as I can tell).

The Sophos infected folder (C:\ProgramData\Sophos\Sophos Anti-Virus\INFECTED\) is huge on my drive (4.7GB). How can I delete the files inside and recover that space? Every time I delete one it just returns.

Thanks!

:40469


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    Hello captainentropy,

    this isn't normal. When the respective cleanup option is set Sophos moves malicious and optionally suspicious files to the \INFECTED folder in response to a detection. This is accompanied by a corresponding desktop alert (a balloon attached to the Sophos icon which you should notice). This setting is not the (recommended) default - thus it has either been made by you (in which case you should know why you did it and how to deal with the consequences) or by central management and you should ask you Sophos administrator especially if you don't get any desktop alerts).

    Christian

    :40481
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  • 0

    Hello captainentropy,

    this isn't normal. When the respective cleanup option is set Sophos moves malicious and optionally suspicious files to the \INFECTED folder in response to a detection. This is accompanied by a corresponding desktop alert (a balloon attached to the Sophos icon which you should notice). This setting is not the (recommended) default - thus it has either been made by you (in which case you should know why you did it and how to deal with the consequences) or by central management and you should ask you Sophos administrator especially if you don't get any desktop alerts).

    Christian

    :40481
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