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sav 10.3 client not updating

sealyit

hi all, have a couple of servers that fail to update.  i can push out the software just fine, but when i go to right click the shield, and go to update now, nothing happens.  nothing appears in the updating log either.

can anyone assist where i can start troubleshooting?  i've tried uninstalling and restinstalling, still the same problem.

Phil.

:50322


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    i can confirm those logs do not exist on that server for some reason...

    i have checked another server that has not updated since the 21/5/14, and those logs do exist on that server.

    i have attached the logs for that citrix server.  it has also been restarted multiple times, but still reports that restart is required in sec, but now today it shows that the server is offline in sec...

    Phil.

    :50482
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  • 0

    i can confirm those logs do not exist on that server for some reason...

    i have checked another server that has not updated since the 21/5/14, and those logs do exist on that server.

    i have attached the logs for that citrix server.  it has also been restarted multiple times, but still reports that restart is required in sec, but now today it shows that the server is offline in sec...

    Phil.

    :50482
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