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How do you force a Sophos AV client to update ?

Phil-UQ

At present, we have a machine (well several actually) that were unable to get updates from the secondary server.

How can I force these machines to recheck ? Also, I assume they will try the primary server, since the secondary failed ?

:2982


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    Hello Phil,

    as Simon said, Update Computers Now instructs the clients to update.

    Not surprisingly the primary location is tried first and only if it can't be contacted the secondary is tried. So - are you clients actually unable to update (i.e. both primary and secondary fail)? How did you find out that they are unable to get updates from the secondary?

    Christian

    :2991
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    Hello Phil,

    as Simon said, Update Computers Now instructs the clients to update.

    Not surprisingly the primary location is tried first and only if it can't be contacted the secondary is tried. So - are you clients actually unable to update (i.e. both primary and secondary fail)? How did you find out that they are unable to get updates from the secondary?

    Christian

    :2991
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