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Changing database account from local to domain issues

asester

All,

I'm trying to change the account that runs the database from the original local account that was used when the server was first built to a domain account (I didn't do that btw....).  Everything I've read is that in order to change it, you must re-run the installer for SEC, select the Database option and Modify the install.  However, when I do this I get the error:  "The logon user cannot access the database created during a previous installation."  Obviously I cannot proceed from here.

I have tried changing the account and password that run the services for SEC....no go.  SEC essentially crashes at that point.  Any other suggestions?  I don't believe the original accounts password has changed since the initial install, so I'm not sure why I'm getting this error.

With that being said, it's server 2008 R2 and I was contemplating moving forward to server 2012 R2....as long as I keep the same name and IP address, import all policies etc, would there be any issues with endpoints communicating back to the console?  Or am I going to have to re-deploy?  I do have 1 relay server setup too....

Regards,

Adam

:54041


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    Hello Adam,

    The logon user cannot access the database

    have you verified that you can access the database from the command line? There's also article 116694 which has this message as title.

    moving forward to server 2012 R2

    This would be a server to server migration - please see the manual for your SEC version. You can either start with a new database or export/import the existing one (you can't selectively transfer e.g. certain policies, or just the policies). Redeploy shouldn't be necessary if you export/import the server's certificates. You must re-apply any customizations (e.g. mrinit.conf) to the CIDs managed by the server though if the relay isn't also a SUM and updates from its own CIDs . 

    Christian

    :54069
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  • 0

    Hello Adam,

    The logon user cannot access the database

    have you verified that you can access the database from the command line? There's also article 116694 which has this message as title.

    moving forward to server 2012 R2

    This would be a server to server migration - please see the manual for your SEC version. You can either start with a new database or export/import the existing one (you can't selectively transfer e.g. certain policies, or just the policies). Redeploy shouldn't be necessary if you export/import the server's certificates. You must re-apply any customizations (e.g. mrinit.conf) to the CIDs managed by the server though if the relay isn't also a SUM and updates from its own CIDs . 

    Christian

    :54069
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