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Enterprise Console not able to update

yeowkm

my enterprise console version 4.5.1.0 is not able to update since last week.

this are the logs in the event viewer.

:39051


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    2013-04-08 10:31:29 : Decoding complete.

    2013-04-08 10:31:29 : Cmd-ALL << [S0003][D:\sophos\Working\.\Decoded-Sub0\8BAA10C1-3844-465E-919C-D778A5407708][ESCOSX][8BAA10C1-3844-465E-919C-D778A5407708][RECOMMENDED] The decode operation was successful (and non-NULL).

    2013-04-08 10:31:29 : Cmd-ALL << [S0004][D:\sophos\Working\.\Decoded-Sub0] The decode operation was successful.

    2013-04-08 10:31:29 : Cmd-ALL << [I0009][ActionDecodeEverything-Sub0][DispatcherSupplements-2013-04-08T02-31-16-1634] Action 'ActionDecodeEverything-Sub0' with caller 'DispatcherSupplements-2013-04-08T02-31-16-1634' succeeded!

    2013-04-08 10:31:29 : Cmd-ALL << [I1021][ActionGenerateCid-Sub0][DispatcherSupplements-2013-04-08T02-31-16-1634] Action 'ActionGenerateCid-Sub0' with caller 'DispatcherSupplements-2013-04-08T02-31-16-1634' started...

    2013-04-08 10:31:29 : Generate a CID in D:\sophos\Working\.\Decoded-Sub0\8BAA10C1-3844-465E-919C-D778A5407708

    2013-04-08 10:31:29 : CIDGenerate: Customer ID appears to be: 4362f8d1d7fd267ceec7b973f525a526

    2013-04-08 10:31:29 : CID Gen scan D:\sophos\Working\.\Decoded-Sub0\8BAA10C1-3844-465E-919C-D778A5407708\customer_ID.txt

    2013-04-08 10:31:29 : CID Gen scan D:\sophos\Working\.\Decoded-Sub0\8BAA10C1-3844-465E-919C-D778A5407708\manifest.dat

    2013-04-08 10:31:29 : CID Gen scan D:\sophos\Working\.\Decoded-Sub0\8BAA10C1-3844-465E-919C-D778A5407708\sdf.xml

    2013-04-08 10:31:29 : CID Gen scan D:\sophos\Working\.\Decoded-Sub0\8BAA10C1-3844-465E-919C-D778A5407708\Sophos Anti-Virus.mpkg\Contents\Info.plist

    2013-04-08 10:31:29 : CID Gen scan D:\sophos\Working\.\Decoded-Sub0\8BAA10C1-3844-465E-919C-D778A5407708\Sophos Anti-Virus.mpkg\Contents\Packages\SophosAU.mpkg\Contents\Info.plist

    2013-04-08 10:31:29 : CID Gen scan D:\sophos\Working\.\Decoded-Sub0\8BAA10C1-3844-465E-919C-D778A5407708\Sophos Anti-Virus.mpkg\Contents\Packages\SophosAU.mpkg\Contents\Packages\SophosAUCLI8.0.1.pkg\Contents\Archive.bom

    :39115
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    2013-04-08 10:31:29 : Decoding complete.

    2013-04-08 10:31:29 : Cmd-ALL << [S0003][D:\sophos\Working\.\Decoded-Sub0\8BAA10C1-3844-465E-919C-D778A5407708][ESCOSX][8BAA10C1-3844-465E-919C-D778A5407708][RECOMMENDED] The decode operation was successful (and non-NULL).

    2013-04-08 10:31:29 : Cmd-ALL << [S0004][D:\sophos\Working\.\Decoded-Sub0] The decode operation was successful.

    2013-04-08 10:31:29 : Cmd-ALL << [I0009][ActionDecodeEverything-Sub0][DispatcherSupplements-2013-04-08T02-31-16-1634] Action 'ActionDecodeEverything-Sub0' with caller 'DispatcherSupplements-2013-04-08T02-31-16-1634' succeeded!

    2013-04-08 10:31:29 : Cmd-ALL << [I1021][ActionGenerateCid-Sub0][DispatcherSupplements-2013-04-08T02-31-16-1634] Action 'ActionGenerateCid-Sub0' with caller 'DispatcherSupplements-2013-04-08T02-31-16-1634' started...

    2013-04-08 10:31:29 : Generate a CID in D:\sophos\Working\.\Decoded-Sub0\8BAA10C1-3844-465E-919C-D778A5407708

    2013-04-08 10:31:29 : CIDGenerate: Customer ID appears to be: 4362f8d1d7fd267ceec7b973f525a526

    2013-04-08 10:31:29 : CID Gen scan D:\sophos\Working\.\Decoded-Sub0\8BAA10C1-3844-465E-919C-D778A5407708\customer_ID.txt

    2013-04-08 10:31:29 : CID Gen scan D:\sophos\Working\.\Decoded-Sub0\8BAA10C1-3844-465E-919C-D778A5407708\manifest.dat

    2013-04-08 10:31:29 : CID Gen scan D:\sophos\Working\.\Decoded-Sub0\8BAA10C1-3844-465E-919C-D778A5407708\sdf.xml

    2013-04-08 10:31:29 : CID Gen scan D:\sophos\Working\.\Decoded-Sub0\8BAA10C1-3844-465E-919C-D778A5407708\Sophos Anti-Virus.mpkg\Contents\Info.plist

    2013-04-08 10:31:29 : CID Gen scan D:\sophos\Working\.\Decoded-Sub0\8BAA10C1-3844-465E-919C-D778A5407708\Sophos Anti-Virus.mpkg\Contents\Packages\SophosAU.mpkg\Contents\Info.plist

    2013-04-08 10:31:29 : CID Gen scan D:\sophos\Working\.\Decoded-Sub0\8BAA10C1-3844-465E-919C-D778A5407708\Sophos Anti-Virus.mpkg\Contents\Packages\SophosAU.mpkg\Contents\Packages\SophosAUCLI8.0.1.pkg\Contents\Archive.bom

    :39115
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