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Secondary credentials - password gets erased

Sladey

Hi,

We are running Spohos Administration Console V4.7.0.13.

We have a secondary update server of Sophos configured and all the various updating policies have the username and password configured.

When Sophos is pushed out to clients, the username field is populated however the password field is not. This has the effect of not permitting machines to update if they are not connected to our internal network.

I have tried creating a new update policy and pushing that out instead of the existing policies but to no avail.

Any suggestions welcomed.

Sladey

:37215


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    Hello Sladey,

    don't think I have heard of or seen this.

    Do I understand you correctly that there's no password for the secondary location (no matter what you enter for username or password)?

    Question is where the password seemingly "disappears". I'd start with exporting one of the "offending" policies and check the resultant XML file. Also please have a look at iconn.cfg (from the \AutoUpdate\Config\ folder) on one of the clients. If a password has been set in SEC (even if it is just a single space) then "something" should be set in these files (and the clients should show the placeholder dots).

    Christian

    :37221
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  • 0

    Hello Sladey,

    don't think I have heard of or seen this.

    Do I understand you correctly that there's no password for the secondary location (no matter what you enter for username or password)?

    Question is where the password seemingly "disappears". I'd start with exporting one of the "offending" policies and check the resultant XML file. Also please have a look at iconn.cfg (from the \AutoUpdate\Config\ folder) on one of the clients. If a password has been set in SEC (even if it is just a single space) then "something" should be set in these files (and the clients should show the placeholder dots).

    Christian

    :37221
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