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Mal/HTML Gen-A false positive

Elisa

Hello,

Soory if this message is not in the good place of the forum but I don't know a lot about your software until now so....

Our website www.territoires-memoire.be is blocked on all the compagny who have Sophos antivirus because the threat MAL/HTML Gen A has been find on our site.

We have run a complete test on our website and there is no malware on it.

Could you solved this issue cause it's a real problème for us.

People will think our website is dangerous but it's not....

Thanks a lot,

:37745


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    Hi Christian,

    It's the first thing we have done and that's why we know our site is safe, they have run 5 anti-virus on it.

    On top of that our compagny has a quite big anti-virus also and nothing detected.

    That's the reason why we think gen-A is a false positive and not a real threat.

    They will contact Sophos support on their side and I hope they will have more weight on the scale.

    Anyway thanks for the answer.

    Elisa.

    :37975
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  • 0

    Hi Christian,

    It's the first thing we have done and that's why we know our site is safe, they have run 5 anti-virus on it.

    On top of that our compagny has a quite big anti-virus also and nothing detected.

    That's the reason why we think gen-A is a false positive and not a real threat.

    They will contact Sophos support on their side and I hope they will have more weight on the scale.

    Anyway thanks for the answer.

    Elisa.

    :37975
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