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Windows XP blue screens

Starting sometime this past Friday our organization has started having multiple Windows XP sp3 workstations running Sophos Endpoint 10 go to blue screen with the wonderfully generic 7E code.  We are pretty new to Sophos within the past few weeks, and I am not blaming Sophos at this point but it is a bit of a coincidence to have so many issues with machines which have all been stable for years.

Has anyone else started having this issue recently?

:36173


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  • Hi,

    They should be treated as differnt issues.  There are plenty of causes for a BSOD.

    Did you follow the above steps?  

    Do you you have a full memory dump file or even a minidump to get started?

    Regards,

    Jak

    :46033
Reply
  • Hi,

    They should be treated as differnt issues.  There are plenty of causes for a BSOD.

    Did you follow the above steps?  

    Do you you have a full memory dump file or even a minidump to get started?

    Regards,

    Jak

    :46033
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