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Error installing Enterprise Console 5.2.1

sd95

In the middle of an installation, I have the following:

SophosError.png

This is the second virtual machine I have used to try and install the console.  It is a Windows 2008R2 Standard edition server.

I have used the Sophos diagnostics software to create the compressed logs and environment.  There is an item in the Sophos_Server64msi log file that the CreateScheduledTask keeps failing.  There are other failures but most seem to be path related.  It appears I cannot upload the ZIP file.

I am using a domain account for the database and updates user.  There is another post about this type of failure but the error code I have is 0x8007051f and the steps do not help.

Any help would be great.

Thanks,

MikeM.

:48286


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    Hello MikeM,

    a little bit weird indeed as you have encountered the error before. Might nevertheless have been a glitch. If it's not in the Task Scheduler's logs ... next on the list is the Installer himself (and of course the regular Application log).
    Anyway, as far as SEC is concerned you should be fine.

    Christian
    :48356
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  • 0
    Hello MikeM,

    a little bit weird indeed as you have encountered the error before. Might nevertheless have been a glitch. If it's not in the Task Scheduler's logs ... next on the list is the Installer himself (and of course the regular Application log).
    Anyway, as far as SEC is concerned you should be fine.

    Christian
    :48356
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