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FixUpdate.vbs v6.1 Error while restoring quarantine Files "Ignore file moved for another reason"

Hello,

Is anyone experiencing the same problem ? :

While using the Fixupdate.vbs everything works fine except the restore of the files in quarantine....

When we use the /verbose mode in cscript we can see this message :

Ignore file moved for another reason: "C:\program files (x86)\Sophos\autoupdate\ALsvc.exe" "C:\ProgramData\Sophos\Sophos Anti-Virus\INFECTED\ALsvc.exe.000" And it's the same for ALL the files...

And all the log files generated by the script (ex: "2012-9-26_9-27-49_#ComputerName#_001-FalsePosAll.txt") are empty.

 command line used for the script : cscript.exe //nologo FixUpdate.vbs /fixIssues:true /useSophosCid:true /verbose:true /restoreMovedFiles:true /logPath:"C:\" > C:\SophosFix.txt

Last question, Is anyone have successfully restored quarantine files using this Fixupdate.vbs ???

Thanks for your comment.

:33065


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  • Just saw your reply, I think we need somone from support to assist you with this as the tool should have resolved this, and ideally we would like to get mor info on why the tool is failing so we can remove any errors in its operation. Sorry i cannot help further via the forum.

    :33089
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  • Just saw your reply, I think we need somone from support to assist you with this as the tool should have resolved this, and ideally we would like to get mor info on why the tool is failing so we can remove any errors in its operation. Sorry i cannot help further via the forum.

    :33089
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