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FixUpdate.vbs v6.1 Error while restoring quarantine Files "Ignore file moved for another reason"

Alexandre_T

Hello,

Is anyone experiencing the same problem ? :

While using the Fixupdate.vbs everything works fine except the restore of the files in quarantine....

When we use the /verbose mode in cscript we can see this message :

Ignore file moved for another reason: "C:\program files (x86)\Sophos\autoupdate\ALsvc.exe" "C:\ProgramData\Sophos\Sophos Anti-Virus\INFECTED\ALsvc.exe.000" And it's the same for ALL the files...

And all the log files generated by the script (ex: "2012-9-26_9-27-49_#ComputerName#_001-FalsePosAll.txt") are empty.

 command line used for the script : cscript.exe //nologo FixUpdate.vbs /fixIssues:true /useSophosCid:true /verbose:true /restoreMovedFiles:true /logPath:"C:\" > C:\SophosFix.txt

Last question, Is anyone have successfully restored quarantine files using this Fixupdate.vbs ???

Thanks for your comment.

:33065


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  • 0

    Thanks for your reply, but no, unfortunately none of the files are restored in the correct target directory.

    We try the script on different system in our environment, XP, W7 x64, 2003 and 2008 R2 and the problem occur on all our computers.

    :33081
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  • 0

    Thanks for your reply, but no, unfortunately none of the files are restored in the correct target directory.

    We try the script on different system in our environment, XP, W7 x64, 2003 and 2008 R2 and the problem occur on all our computers.

    :33081
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