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Endpoint Security and Control v 10.0 clients update very slow.

Bodhi

Running client version 10.0 now on 65+ machines on our company network (they all got updated to the new v10.0 automatically a few weeks back but that's another issue).

All clients are running Windows XP and the Win2k3 server is runniing Enterprise Console 4.5.1.0.

A few of our newer PCs are experiencing extremely slow updates from the Enterprise server.

It seems whenever there is an update available, it takes anything between 5-10 minutes for the client to update during which time all other processes come to a crawl and the PC becomes unusable.

Here is an example from the the client log:


Time: 2012-09-03 10:11:48
Message: AutoUpdate finished
Module: ALUpdate
Process ID: 6004
Thread ID: 700

Time: 2012-09-03 10:11:48
Message: Installation of Sophos AutoUpdate skipped
Module: ALUpdate
Process ID: 6004
Thread ID: 700

Time: 2012-09-03 10:11:44
Message: Product has been successfully installed
Module: ALUpdate
Process ID: 6004
Thread ID: 6132

Time: 2012-09-03 10:06:34
Message: Installing Product SAVXP
Module: ALUpdate
Process ID: 6004
Thread ID: 6132

Time: 2012-09-03 10:06:34
Message: Installation of RMSNT skipped
Module: ALUpdate
Process ID: 6004
Thread ID: 700

Time: 2012-09-03 10:06:34
Message: Downloading phase completed
Module: ALUpdate
Process ID: 6004
Thread ID: 700

Time: 2012-09-03 10:06:33
Message: Product cache update from primary server successfully finished
Module: CIDUpdate
Process ID: 6004
Thread ID: 700

Time: 2012-09-03 10:06:33
Message: Downloading product Sophos AutoUpdate from server \\192.168.1.11\SophosUpdate\CIDs\S000\SAVSCFXP\
Module: CIDUpdate
Process ID: 6004
Thread ID: 700

Time: 2012-09-03 10:06:32
Message: Product cache update from primary server successfully finished
Module: CIDUpdate
Process ID: 6004
Thread ID: 700

Time: 2012-09-03 10:00:28
Message: Downloading product SAVXP from server \\192.168.1.11\SophosUpdate\CIDs\S000\SAVSCFXP\
Module: CIDUpdate
Process ID: 6004
Thread ID: 700

Time: 2012-09-03 10:00:27
Message: Product cache update from primary server successfully finished
Module: CIDUpdate
Process ID: 6004
Thread ID: 700

Time: 2012-09-03 10:00:27
Message: Downloading product RMSNT from server \\192.168.1.11\SophosUpdate\CIDs\S000\SAVSCFXP\
Module: CIDUpdate
Process ID: 6004
Thread ID: 700

Time: 2012-09-03 10:00:23
Message: ***************          Sophos AutoUpdate started          ***************
Module: ALUpdate
Process ID: 6004
Thread ID: 700



Please advise!

:29621


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