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iTunes installer being blocked on Endpoints - Windows 7 clients

IAMU

The iTunes installer (iTunes_Setup.exe) is being blocked as a potential PUA on my endpoints (version 10.3). 

I've add iTunes_Setup.exe in as a file exclusion in SEC (5.2.2), but it isn't working and it is still picked up.

Is there another way I can exlude this file from being blocked?

:55325


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    Looking at it again, I see it actually isn't being considered a "PUA", it is being flagged as "Install Core Click Run Software".  This is happening with the installer downloaded directly from the Apple website.

    I'm a little reluctent to authorize such a generic detection type, but I need this file to not be blocked every time a client attempts to install it.  It's a vastly popular program from Apple.  It shouldn't be flagged at all coming from Apple themselves.

    :55350
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  • 0

    Looking at it again, I see it actually isn't being considered a "PUA", it is being flagged as "Install Core Click Run Software".  This is happening with the installer downloaded directly from the Apple website.

    I'm a little reluctent to authorize such a generic detection type, but I need this file to not be blocked every time a client attempts to install it.  It's a vastly popular program from Apple.  It shouldn't be flagged at all coming from Apple themselves.

    :55350
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