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Upgrade from 5.2 to 5.2.1

Faye

I'm trying to upgrade my Sophos Enterprise Console for 5.2 to 5.2.1 and I'm getting error that said I need to upgrade my database first.  When I look into the registery it show my database as Sophos52, attached is the Sophos_Database64msi 4-4-2014 2_50_48 PM.log, and the Sophos_bootstrapper 4-4-2014 2_49_35 PM.log  Please help..

:48846


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  • 0
    Hello Faye,

    from the logs it looks like you're running the 5.2 installer - not only is the source directory \sec_52 but that InstallCoreDB attempts to work with the SOPHOS52 database is another indicator.

    Christian
    :48856
  • 0

    Thanks Christian,

    Do you know of a work around for this issue?

    :48980
  • 0

    Hello Faye,

    when you run the downloaded package (sec_521_sfx.exe)  it should unpack to and run from the specified directory (by default C:\ sec_521). I'm not aware that there could be an issue other than manually running starting setup.exe from C:\sec_52. Did you perhaps just download the sfx and then start the existing setup.exe instead of the sfx?

    Christian

    :49000