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Some clients not reporting back the status of scheduled scan

Hi,

In our environment we have scheduled scans (full scan) every week, but in one group we have 3 servers. One of those servers is reporting when it has finished it scheduled scan, the other 2 do not.

So I checked the policy just in case, but it says it scheduled. Also on the machines, Windows added a scheduled scan task. When I run the task manually, it runs and is successfully. But it still reports that the last successful (scheduled) scan was about 2 months ago.

I tried to reinstall the client on those two servers, but no luck :|

Anyone know why just these two servers or not reporting the scheduled scan back? "The last message received from computer" is also very current, reported an hour ago, so no issues there..

:48646


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  • All true.  I was typing that on a phone so the response was shorter than it should have been - excuses, excuses. :smileyembarrassed:  To clarify...

    I'm thinking that you can add some temporary exclusions to the central scan configuration for the purposes of testing just to see if the scan does then complete and returns a date and time entry to the Computer Details screen.  That would confirm it's not a reporting issue.

    Better? :smileywink:

    :48750
Reply
  • All true.  I was typing that on a phone so the response was shorter than it should have been - excuses, excuses. :smileyembarrassed:  To clarify...

    I'm thinking that you can add some temporary exclusions to the central scan configuration for the purposes of testing just to see if the scan does then complete and returns a date and time entry to the Computer Details screen.  That would confirm it's not a reporting issue.

    Better? :smileywink:

    :48750
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