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PLEASE HELP! Sophos Enterprise Console 5.0 Installation Failed

Dear all,

Could any one out there help me on my issue?

I have Sophos Enterpise Console 5.0 and trying to install it on Window Server 2008 R2 Datacenter. it is joined to DC.

I am getting this error message a the last step of Installation, says that " Unable to install Database " .

After that when i go and try to launch the Enterprise Console, i am just getting this below error message and cannot launch the SEC.

Management server connection failed

Could not connect to the Management server.

This may be due to one of the Followin:

- Local network problems

- Management service has stopped on the server

- Your database service has stopped

- A firewall is blocking the connection

- The management service is not installed on the server.

Either attempt to reconnect or close the application. Attempting to reconnect may take a few minutes.

Then there are two button to Reconnect and Exist.

Hope to see your help .

Thanks & Regards,

Yan

:34855


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  • Hi Jak,

    Thanks for your reply.

    I did try many times with your instructions. but it still failed.

    I was even try to uninstall the SQL after that uninstall the SEC.  Then install back one by one.

    It is also still not working.

    Please advice.


    Thanks & Regards,

    :34933
Reply
  • Hi Jak,

    Thanks for your reply.

    I did try many times with your instructions. but it still failed.

    I was even try to uninstall the SQL after that uninstall the SEC.  Then install back one by one.

    It is also still not working.

    Please advice.


    Thanks & Regards,

    :34933
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