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Disabling Sophos Competitor Check on deploy (upgrade)

Azurus

We are running Sophos alongside Cisco CSA. I have 450 machines that are unable to perform the upgrade unless I remove the Cisco CSA uninstall registry key, perform install, then re-import it. We will be running them together, and it's aggravating that Sophos doesn't want to play nice. They shouldn't be able to dictate whether I can run certain software on my machine, and if they do, it should default to playing nice with it rather than not installed. Now I have over 400 machines in an error state.

I have tried changing the ProductCatalog.xml and removing the entry for CSA in the CRT.config on the SUM install share. This does not work. The MSI fails with the same issue.

I have also tried adding the registry values:

SuppressCompetitorDetection=1

SuppressPreSAVCDT=1

...to HKLM\Software\Sophos\SAVService\SetupOptions\    as it says is possible here: http://www.sophos.com/support/knowledgebase/article/36207.html#MachGlobConfigFiles

Error logs continue to show that the MSI installation failed due to "A product with a similar function installed". 

Please help. Thanks

:12931


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  • 0
    These keys take effect immediately.

    I was about to mention that detection existed before the days of CRT. I've assumed that CRT has replaced those checks - obviously not. To a certain extent it does make sense. So the question - to be addressed to Sophos - is: why is CSA deemed incompatible or inappropriate (and with the current version of Sophos).

    Christian


    :12965
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  • 0
    These keys take effect immediately.

    I was about to mention that detection existed before the days of CRT. I've assumed that CRT has replaced those checks - obviously not. To a certain extent it does make sense. So the question - to be addressed to Sophos - is: why is CSA deemed incompatible or inappropriate (and with the current version of Sophos).

    Christian


    :12965
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