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no communication between client and server

error01

Hi,

I have a Sophos Endpoint Security 10.0 in my client win XP and 7 and a Sophos Enterprise Console 4.5.1, all in active directory.

But since a while my Enterprise Console doesn't receive message from my client ,I can"t scan my client from my Enterprise Console and no virus are detected in "computer with alarm" while I have virus in some of my computer.

The clients are online and seen by the server but I can do nothing from the Enterprise Console no scan, no update or resolve the alarm. All the client are mute since the same date.

Anybody familiar with this problems ?

:33495


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  • 0

    Hi,

    Thank's for your help I verified the ports 8192 and 8194 with NMAP and they are ready to listennning, the systeme have already works a "long time ago"  but since one month we have this problems of communications but the client make their update from the server and I have no made any changes on my Enterprise Console.

    :33625
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  • 0

    Hi,

    Thank's for your help I verified the ports 8192 and 8194 with NMAP and they are ready to listennning, the systeme have already works a "long time ago"  but since one month we have this problems of communications but the client make their update from the server and I have no made any changes on my Enterprise Console.

    :33625
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