Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 13 replies
  • Subscribers 1 subscriber
  • Views 7466 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

no communication between client and server

error01

Hi,

I have a Sophos Endpoint Security 10.0 in my client win XP and 7 and a Sophos Enterprise Console 4.5.1, all in active directory.

But since a while my Enterprise Console doesn't receive message from my client ,I can"t scan my client from my Enterprise Console and no virus are detected in "computer with alarm" while I have virus in some of my computer.

The clients are online and seen by the server but I can do nothing from the Enterprise Console no scan, no update or resolve the alarm. All the client are mute since the same date.

Anybody familiar with this problems ?

:33495


This thread was automatically locked due to age.
Parents
  • 0

    Hello error01,

    the ports required for successful communication are 8192 and 8194 - please do a search for these numbers on this board, this will return quite some articles on RMS problems, the components involved and how to go about resolving issues. If you still can't solve the problem please post again with your findings so far.

    Christian

    :33503
Reply
  • 0

    Hello error01,

    the ports required for successful communication are 8192 and 8194 - please do a search for these numbers on this board, this will return quite some articles on RMS problems, the components involved and how to go about resolving issues. If you still can't solve the problem please post again with your findings so far.

    Christian

    :33503
Children
No Data