the computer must be restarted before continuing installation

Question

Hi,

I have a problem installing Sophos enterprise console 5.2 on a windows server 2008 R2 it shows an error the computer must be restarted before continuing installation I have restarted several times but still the error comes can you please try to help me.

Regards,

This thread was automatically locked due to age.

QC · Accepted Answer

Hello che, ProgramData is a hidden folder - either change the Folder and search options in Explorer ( Organize dropdown) or paste the path into the address line, this should take you to the Management Installer folder. Christian :46565

che · Answer

Hi Christian,

I removed the folder "Localcache"from C:\ProgramData\Utimaco\Safeguard Enterprise\LocalCache and my problem is fixed .

Thank you so much for the help that you provided me.

Regards,