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the computer must be restarted before continuing installation

Hi,

I have a problem installing Sophos enterprise console 5.2 on a windows server 2008 R2 it shows an error the computer must be restarted before continuing installation I have restarted several times but still the error comes can you please try to help me.

Regards,

:46459


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  • If Not mistaked i have found the total summary check it please

    Overall summary:
    Final result: Passed
    Exit code (Decimal): 0
    Exit message: Passed
    Start time: 2014-01-12 16:50:58
    End time: 2014-01-12 16:53:10
    Requested action: Uninstall

    Machine Properties:
    Machine name: WFPETKBDSOPHOS
    Machine processor count: 4
    OS version: Windows Server 2008
    OS service pack: Service Pack 1
    OS region: United States
    OS language: English (United States)
    OS architecture: x64
    Process architecture: 32 Bit
    OS clustered: No

    Product features discovered:
    Product Instance Instance ID Feature Language Edition Version Clustered
    Sql Server 2008 SOPHOS MSSQL10.SOPHOS Database Engine Services 1033 Express Edition 10.1.2531.0 No
    Sql Server 2008 SOPHOS MSSQL10.SOPHOS SQL Server Replication 1033 Express Edition 10.1.2531.0 No

    Package properties:
    Description: SQL Server Database Services 2008
    SQLProductFamilyCode: {628F8F38-600E-493D-9946-F4178F20A8A9}
    ProductName: SQL2008
    Type: RTM
    Version: 10
    SPLevel: 0
    Installation edition: EXPRESS

    User Input Settings:
    ACTION: Uninstall
    CONFIGURATIONFILE: C:\Program Files (x86)\Microsoft SQL Server\100\Setup Bootstrap\Log\20140112_165036\ConfigurationFile.ini
    FEATURES: SQLENGINE,REPLICATION,SNAC_SDK
    HELP: False
    INDICATEPROGRESS: False
    INSTANCEID: <empty>
    INSTANCENAME: SOPHOS
    QUIET: False
    QUIETSIMPLE: False
    X86: True

    Configuration file: C:\Program Files (x86)\Microsoft SQL Server\100\Setup Bootstrap\Log\20140112_165036\ConfigurationFile.ini

    Detailed results:
    Feature: SQL Client Connectivity SDK
    Status: Skipped
    MSI status: Passed
    Configuration status: Passed

    Feature: Database Engine Services
    Status: Passed
    MSI status: Passed
    Configuration status: Passed

    Feature: SQL Server Replication
    Status: Passed
    MSI status: Passed
    Configuration status: Passed

    Rules with failures:

    Global rules:

    There are no scenario-specific rules.

    Rules report file: C:\Program Files (x86)\Microsoft SQL Server\100\Setup Bootstrap\Log\20140112_165036\SystemConfigurationCheck_Report.htm

    :46557
Reply
  • If Not mistaked i have found the total summary check it please

    Overall summary:
    Final result: Passed
    Exit code (Decimal): 0
    Exit message: Passed
    Start time: 2014-01-12 16:50:58
    End time: 2014-01-12 16:53:10
    Requested action: Uninstall

    Machine Properties:
    Machine name: WFPETKBDSOPHOS
    Machine processor count: 4
    OS version: Windows Server 2008
    OS service pack: Service Pack 1
    OS region: United States
    OS language: English (United States)
    OS architecture: x64
    Process architecture: 32 Bit
    OS clustered: No

    Product features discovered:
    Product Instance Instance ID Feature Language Edition Version Clustered
    Sql Server 2008 SOPHOS MSSQL10.SOPHOS Database Engine Services 1033 Express Edition 10.1.2531.0 No
    Sql Server 2008 SOPHOS MSSQL10.SOPHOS SQL Server Replication 1033 Express Edition 10.1.2531.0 No

    Package properties:
    Description: SQL Server Database Services 2008
    SQLProductFamilyCode: {628F8F38-600E-493D-9946-F4178F20A8A9}
    ProductName: SQL2008
    Type: RTM
    Version: 10
    SPLevel: 0
    Installation edition: EXPRESS

    User Input Settings:
    ACTION: Uninstall
    CONFIGURATIONFILE: C:\Program Files (x86)\Microsoft SQL Server\100\Setup Bootstrap\Log\20140112_165036\ConfigurationFile.ini
    FEATURES: SQLENGINE,REPLICATION,SNAC_SDK
    HELP: False
    INDICATEPROGRESS: False
    INSTANCEID: <empty>
    INSTANCENAME: SOPHOS
    QUIET: False
    QUIETSIMPLE: False
    X86: True

    Configuration file: C:\Program Files (x86)\Microsoft SQL Server\100\Setup Bootstrap\Log\20140112_165036\ConfigurationFile.ini

    Detailed results:
    Feature: SQL Client Connectivity SDK
    Status: Skipped
    MSI status: Passed
    Configuration status: Passed

    Feature: Database Engine Services
    Status: Passed
    MSI status: Passed
    Configuration status: Passed

    Feature: SQL Server Replication
    Status: Passed
    MSI status: Passed
    Configuration status: Passed

    Rules with failures:

    Global rules:

    There are no scenario-specific rules.

    Rules report file: C:\Program Files (x86)\Microsoft SQL Server\100\Setup Bootstrap\Log\20140112_165036\SystemConfigurationCheck_Report.htm

    :46557
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