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How long does it take to comply with policy?

nduda78

System reports "Differs from policy" since it was offline when changes happened. When you right click a system and tell it to comply with one or all policies, how long should this take? The system is online, connectivity is fine...etc. I feel like this gets queued up when other systems are always "Awaiting policy transfer"

:19899


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    Hello nduda78,

    when an RMS connection from the server to the client is established it should take only a short time until it is processed by the client. The computer details for the client will tell you the last "message time" from client to SEC. Messages are queued in the \Envelopes folder deep down in appdata|programdata\Sophos\Remote Management System.
    If some clients react quickly but others not then queueing is not the problem. Also, "awaiting" is not an indicator of queueing.

    Christian
    :19909
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  • 0
    Hello nduda78,

    when an RMS connection from the server to the client is established it should take only a short time until it is processed by the client. The computer details for the client will tell you the last "message time" from client to SEC. Messages are queued in the \Envelopes folder deep down in appdata|programdata\Sophos\Remote Management System.
    If some clients react quickly but others not then queueing is not the problem. Also, "awaiting" is not an indicator of queueing.

    Christian
    :19909
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