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Macs showing offline

matt19849

Hi,

Recently I have set out Enterprise Consle to sync with AD which has worked fine for Windows desktops/laptops.

All our Macs have decided to be greyed out now where before they were showing as online and fully updated etc

Is there a reason for this? Can it be sorted out without having to re-install the software on the macs?

Cheers

Matt

:27537


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    Hello Matt,

    one mac that is showing up in the logs

    The Msgn logs or the Router logs? At least the Mac in Unassigned should show (if it is actually listed with current details).

    As said, I'd start at the clients. Apart from looking at the logs you can verify that the clients can contact the server (they have done so before and sync shouldn't break it but it's worth checking). Open a Terminal window and telnet <server> 8192. <server> should be the Current parent address from ReportData.xml (if there is one) or any of the Parent addresses. You should get a response starting with IOR:.

    Another thought - what happens if you remove the synchronization?

    Christian

    :27611
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  • 0

    Hello Matt,

    one mac that is showing up in the logs

    The Msgn logs or the Router logs? At least the Mac in Unassigned should show (if it is actually listed with current details).

    As said, I'd start at the clients. Apart from looking at the logs you can verify that the clients can contact the server (they have done so before and sync shouldn't break it but it's worth checking). Open a Terminal window and telnet <server> 8192. <server> should be the Current parent address from ReportData.xml (if there is one) or any of the Parent addresses. You should get a response starting with IOR:.

    Another thought - what happens if you remove the synchronization?

    Christian

    :27611
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