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Macs showing offline

matt19849

Hi,

Recently I have set out Enterprise Consle to sync with AD which has worked fine for Windows desktops/laptops.

All our Macs have decided to be greyed out now where before they were showing as online and fully updated etc

Is there a reason for this? Can it be sorted out without having to re-install the software on the macs?

Cheers

Matt

:27537


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    Hello Matt,

    you've probably checked that they don't "also" appear elsewhere (i.e. the Unassigned group)? BTW - which console version?

    in theory the Macs were never moved in the console to a new location

    :smileyhappy: that's why theories are called theories. Note that if you Synchronize with AD the syncpoint is not "applied" to the group but you are "just" taken to a selection dialog with the group pre-selected (IMO the behaviour is somewhat dangerous but more about this another time). Everything in the existing group is then "kicked out" (i.e. moved to the Unassigned group) and then the structure and computers are imported. In case the computers were already protected the newly imported computers should then be matched and merged with their kicked-out incarnations (this, let me put it this way, didn't work perfectly at the time AD Sync was introduced and the logic has been changed several times - that's why I asked about the SEC version).

    Christian 

    :27557
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  • 0

    Hello Matt,

    you've probably checked that they don't "also" appear elsewhere (i.e. the Unassigned group)? BTW - which console version?

    in theory the Macs were never moved in the console to a new location

    :smileyhappy: that's why theories are called theories. Note that if you Synchronize with AD the syncpoint is not "applied" to the group but you are "just" taken to a selection dialog with the group pre-selected (IMO the behaviour is somewhat dangerous but more about this another time). Everything in the existing group is then "kicked out" (i.e. moved to the Unassigned group) and then the structure and computers are imported. In case the computers were already protected the newly imported computers should then be matched and merged with their kicked-out incarnations (this, let me put it this way, didn't work perfectly at the time AD Sync was introduced and the logic has been changed several times - that's why I asked about the SEC version).

    Christian 

    :27557
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