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SEC reinstall over to change db un and pw failing.

SEC 5.0.0.8

I am trying to reinstall the enterprise console over again to change the user and password used for the db. For some reason the install constantly fails. Any ideas?

:33587


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  • Here you go, thx.

    CustomAction DeobfuscatePassword returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
    Action ended 15:15:17: DeobfuscatePassword. Return value 3.
    Action ended 15:15:17: INSTALL. Return value 3.
    Property(S): UpgradeCode = {C2419059-C131-46CB-922A-E823587552BA}
    Property(S): SERVER_FEEDBACKENABLED = #1
    Property(S): SERVER_USERNAMEDOMAIN = [domain1]
    Property(S): SERVER_USERNAME = administrator
    Property(S): SUM_INSTALLDIR = C:\Program Files (x86)\Sophos\Update Manager
    Property(S): SUM_USERNAME = [domain1]\administrator
    Property(S): SOPHOSPATCHCONNECTIONSTRING = Data Source=(local)\SOPHOS;Initial Catalog=SOPHOSPATCH;Integrated Security=SSPI;Connect Timeout=60
    Property(S): SOPHOSPATCHCOMMANDTIMEOUT = 180
    Property(S): MSMQSERVICEINSTALLED = #1
    Property(S): OBFUSCATEDSUMPASSWORD = **********
    Property(S): OBFUSCATEDSERVERPASSWORD = **********
    Property(S): MANAGEMENTSERVERCONNECTIONSTRING = Provider=SQLOLEDB;Integrated Security=SSPI;Initial Catalog=SOPHOS50;Data Source=(local)\SOPHOS;
    Property(S): NETFRAMEWORK20INSTALLROOTDIR64 = C:\Windows\Microsoft.NET\Framework64\v2.0.50727\
    Property(S): NETFRAMEWORK30_SP_LEVEL = #2
    Property(S): NETFRAMEWORK35_SP_LEVEL = #1
    Property(S): NETFRAMEWORK35 = #1
    Property(S): SERVER_USERNAMEPASSWORD = **********
    Property(S): SERVER_UPN = sophosadmin@[domain1]
    Property(S): COMMANDLINE_SERVER_USERNAME = sophosadmin
    Property(S): COMMANDLINE_SERVER_USERNAMEDOMAIN = [domain1]
    Property(S): COMMANDLINE_SERVER_USERNAMEPASSWORD = **********
    Property(S): COMMANDLINE_SERVER_FEEDBACKENABLED = 0
    Property(S): COMMANDLINE_SUM_INSTALLDIR = C:\Program Files (x86)\Sophos\Update Manager
    Property(S): COMMANDLINE_SERVER_PORT = 80
    Property(S): SERVER_PORT = 80
    Property(S): COMMANDLINE_SERVER_UPN = sophosadmin@[domain1]
    Property(S): CreateUser = **********
    Property(S): INSTALLDIR = C:\Program Files\Sophos
    Property(S): SystemFolder = C:\Windows\SysWOW64\
    Property(S): System64Folder = C:\Windows\system32\
    Property(S): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
    Property(S): CommonAppDataFolder = C:\ProgramData\
    Property(S): CommonFilesFolder = C:\Program Files (x86)\Common Files\
    Property(S): INSTALLDIR32 = C:\Program Files (x86)\Sophos
    Property(S): ProgramFilesFolder = C:\Program Files (x86)\
    Property(S): ProgramFiles64Folder = C:\Program Files\
    Property(S): VersionNT = 601
    Property(S): DATABASE_SERVERNAME = (local)\SOPHOS
    Property(S): Privileged = 1
    Property(S): Manufacturer = Sophos Limited
    Property(S): ProductCode = {3886EB02-D881-4603-953B-4AE0E2A39665}
    Property(S): ProductLanguage = 1033
    Property(S): ProductName = Sophos Management Server
    Property(S): ProductVersion = 5.0.0
    Property(S): ALLUSERS = 1
    Property(S): ARPCOMMENTS = Services handling updating and communication for Sophos software on networked computers.
    Property(S): ARPCONTACT = Technical Support Department
    Property(S): ARPPRODUCTICON = ARPIcon.ico
    Property(S): ARPHELPLINK = http://www.sophos.com/support
    Property(S): ARPURLINFOABOUT = http://www.sophos.com
    Property(S): ARPURLUPDATEINFO = http://www.sophos.com/support/updates
    Property(S): ARPHELPTELEPHONE = http://www.sophos.com/companyinfo/contacting
    Property(S): ARPNOMODIFY = 1
    Property(S): ARPNOREPAIR = 1

    :33609
Reply
  • Here you go, thx.

    CustomAction DeobfuscatePassword returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
    Action ended 15:15:17: DeobfuscatePassword. Return value 3.
    Action ended 15:15:17: INSTALL. Return value 3.
    Property(S): UpgradeCode = {C2419059-C131-46CB-922A-E823587552BA}
    Property(S): SERVER_FEEDBACKENABLED = #1
    Property(S): SERVER_USERNAMEDOMAIN = [domain1]
    Property(S): SERVER_USERNAME = administrator
    Property(S): SUM_INSTALLDIR = C:\Program Files (x86)\Sophos\Update Manager
    Property(S): SUM_USERNAME = [domain1]\administrator
    Property(S): SOPHOSPATCHCONNECTIONSTRING = Data Source=(local)\SOPHOS;Initial Catalog=SOPHOSPATCH;Integrated Security=SSPI;Connect Timeout=60
    Property(S): SOPHOSPATCHCOMMANDTIMEOUT = 180
    Property(S): MSMQSERVICEINSTALLED = #1
    Property(S): OBFUSCATEDSUMPASSWORD = **********
    Property(S): OBFUSCATEDSERVERPASSWORD = **********
    Property(S): MANAGEMENTSERVERCONNECTIONSTRING = Provider=SQLOLEDB;Integrated Security=SSPI;Initial Catalog=SOPHOS50;Data Source=(local)\SOPHOS;
    Property(S): NETFRAMEWORK20INSTALLROOTDIR64 = C:\Windows\Microsoft.NET\Framework64\v2.0.50727\
    Property(S): NETFRAMEWORK30_SP_LEVEL = #2
    Property(S): NETFRAMEWORK35_SP_LEVEL = #1
    Property(S): NETFRAMEWORK35 = #1
    Property(S): SERVER_USERNAMEPASSWORD = **********
    Property(S): SERVER_UPN = sophosadmin@[domain1]
    Property(S): COMMANDLINE_SERVER_USERNAME = sophosadmin
    Property(S): COMMANDLINE_SERVER_USERNAMEDOMAIN = [domain1]
    Property(S): COMMANDLINE_SERVER_USERNAMEPASSWORD = **********
    Property(S): COMMANDLINE_SERVER_FEEDBACKENABLED = 0
    Property(S): COMMANDLINE_SUM_INSTALLDIR = C:\Program Files (x86)\Sophos\Update Manager
    Property(S): COMMANDLINE_SERVER_PORT = 80
    Property(S): SERVER_PORT = 80
    Property(S): COMMANDLINE_SERVER_UPN = sophosadmin@[domain1]
    Property(S): CreateUser = **********
    Property(S): INSTALLDIR = C:\Program Files\Sophos
    Property(S): SystemFolder = C:\Windows\SysWOW64\
    Property(S): System64Folder = C:\Windows\system32\
    Property(S): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
    Property(S): CommonAppDataFolder = C:\ProgramData\
    Property(S): CommonFilesFolder = C:\Program Files (x86)\Common Files\
    Property(S): INSTALLDIR32 = C:\Program Files (x86)\Sophos
    Property(S): ProgramFilesFolder = C:\Program Files (x86)\
    Property(S): ProgramFiles64Folder = C:\Program Files\
    Property(S): VersionNT = 601
    Property(S): DATABASE_SERVERNAME = (local)\SOPHOS
    Property(S): Privileged = 1
    Property(S): Manufacturer = Sophos Limited
    Property(S): ProductCode = {3886EB02-D881-4603-953B-4AE0E2A39665}
    Property(S): ProductLanguage = 1033
    Property(S): ProductName = Sophos Management Server
    Property(S): ProductVersion = 5.0.0
    Property(S): ALLUSERS = 1
    Property(S): ARPCOMMENTS = Services handling updating and communication for Sophos software on networked computers.
    Property(S): ARPCONTACT = Technical Support Department
    Property(S): ARPPRODUCTICON = ARPIcon.ico
    Property(S): ARPHELPLINK = http://www.sophos.com/support
    Property(S): ARPURLINFOABOUT = http://www.sophos.com
    Property(S): ARPURLUPDATEINFO = http://www.sophos.com/support/updates
    Property(S): ARPHELPTELEPHONE = http://www.sophos.com/companyinfo/contacting
    Property(S): ARPNOMODIFY = 1
    Property(S): ARPNOREPAIR = 1

    :33609
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