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SEC reinstall over to change db un and pw failing.

S7_Edward

SEC 5.0.0.8

I am trying to reinstall the enterprise console over again to change the user and password used for the db. For some reason the install constantly fails. Any ideas?

:33587


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    Yes, the computer browser message is more of a warning.

    So the Server MSI failed:

    "Installation of Server64.msi failed with error code: 1603"

    So now you need to find the "Sophos_Server[64|32]msi [timestamp].log" log file in the same directory.  Check the timestamps match with the bootstrap.

    As the log is going to be quite large.  Can you search down the for string:

    Return Value 3

    Then paste roughly the text from 20 lines above the "Return value 3"

    Regards,

    Jak

    :33601
Reply
  • 0

    Yes, the computer browser message is more of a warning.

    So the Server MSI failed:

    "Installation of Server64.msi failed with error code: 1603"

    So now you need to find the "Sophos_Server[64|32]msi [timestamp].log" log file in the same directory.  Check the timestamps match with the bootstrap.

    As the log is going to be quite large.  Can you search down the for string:

    Return Value 3

    Then paste roughly the text from 20 lines above the "Return value 3"

    Regards,

    Jak

    :33601
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