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Why can't I clean up?

So, maybe this has been asked but having not found an answer after trawling the forums for days, I am going to ask it any way.
How do you clean up something from quarantine that only has the option to authorise? It is adware, and possibly a trojan. I have configured the full scan to clean up adware when it finds it. I have turned off the Internet and run a scan everyday for the past 4 days. Each scan finds something new and puts it in quarantine. I have been to the control panel and uninstalled everything I didn't recognise and more besides. My Web browsers have had their home page changed to tikotin - don't know how to get rid of it - and each new tab opened gets at least 10 pop up adverts that talk and scroll around and take up so much space on top of each other that I am left with a patch about the size of a business card to view the page I am looking at.
So, my first question is the one at the top. My second is - how do I fix the rest?
Someone please help because I am very close to throwing my laptop out the window...
:54581


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  • ah, but therein lies another problem.

    I cannot find the location of those files, nor the folders containing them and therefore cannot just delete them.

    It's ok, I have run a few different adware removal softwares, returned the web browsers to original settings and blocked some websites. So my computer seems to be working ok now (I hope)

    Thanks anyway

    :54589
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  • ah, but therein lies another problem.

    I cannot find the location of those files, nor the folders containing them and therefore cannot just delete them.

    It's ok, I have run a few different adware removal softwares, returned the web browsers to original settings and blocked some websites. So my computer seems to be working ok now (I hope)

    Thanks anyway

    :54589
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