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Console initiated Full System Scan issues

VladGuan

Hi All,

We have serveral Windows, Linux and Mac OS X servers/workstations protected by our Sophos server. Full system scans initiated via the SEC gets registered for Windows (7 and 2008 R2) and Linux (Centos) machines but either is not started or not registered on the SEC for Macs and Fedora machines. They are all up to date and have all policies applied.

Anyone know why the Macs and Fedora machines are either not responding the the scan or not reporting back?

Thanks,
Vlad

:53953


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  • 0

    It seems at least for one of the Macs (have not checked the other that is not working), that the SophosManagementAgent log states it got EM-DoAction message from Router$SOPHOS.EM followed by it has received action for SAV. However, there is nothing in the Sophos Anti-Virus log to state it has started a scan.

    :54045
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  • 0

    It seems at least for one of the Macs (have not checked the other that is not working), that the SophosManagementAgent log states it got EM-DoAction message from Router$SOPHOS.EM followed by it has received action for SAV. However, there is nothing in the Sophos Anti-Virus log to state it has started a scan.

    :54045
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