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SUM cannot download Mac OS X subscription

VladGuan

Hi All,

We have a Windows 2008 R2 domain network (with Windows 2008 R2 servers, Windows 7 workstations, Mac OS X 10.9.4 workstations and CentOS 6.5 servers/workstations) that access the internet via a proxy (Squid). I have set up a Sophos Server on Windows Server 2008 R2 and have successfully subscribed to Windows and Linux subscriptions and have protected all Windows and Linux machines. However, whenever I add the Mac OS X 10.6+ subscription, the SUM throws errors saying there is an issue with the proxy/gateway and the HTTP response code is 502. We do not have any issues with the proxy as we can get to the internet without issues. Our paid subscription includes Windows, Linux and Mac OS X.

Anyone else experienced this? I can't seem to find any related posts on Google.

Edit: We are using SEC 5.1.

Thanks in advance,

Vlad

:52615


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    All fixed. We have two Cisco routers, one for each part of our segmented corporate network. The routers were meant to have the same configuraution but the one with the issue has HTTP Inspection turned on and it did not like the reply header for the Mach-O binaries and so rejected it. The Ubuntu server I had success with was actually on the other segment where the Cisco router had the HTTP Inspection turned off.

    Cheers all for the help,

    Vlad

    :53329
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  • 0

    All fixed. We have two Cisco routers, one for each part of our segmented corporate network. The routers were meant to have the same configuraution but the one with the issue has HTTP Inspection turned on and it did not like the reply header for the Mach-O binaries and so rejected it. The Ubuntu server I had success with was actually on the other segment where the Cisco router had the HTTP Inspection turned off.

    Cheers all for the help,

    Vlad

    :53329
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