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SUM cannot download Mac OS X subscription

VladGuan

Hi All,

We have a Windows 2008 R2 domain network (with Windows 2008 R2 servers, Windows 7 workstations, Mac OS X 10.9.4 workstations and CentOS 6.5 servers/workstations) that access the internet via a proxy (Squid). I have set up a Sophos Server on Windows Server 2008 R2 and have successfully subscribed to Windows and Linux subscriptions and have protected all Windows and Linux machines. However, whenever I add the Mac OS X 10.6+ subscription, the SUM throws errors saying there is an issue with the proxy/gateway and the HTTP response code is 502. We do not have any issues with the proxy as we can get to the internet without issues. Our paid subscription includes Windows, Linux and Mac OS X.

Anyone else experienced this? I can't seem to find any related posts on Google.

Edit: We are using SEC 5.1.

Thanks in advance,

Vlad

:52615


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  • 0

    Hi Christian,

    I tried the other Mach-O binary and it also fails to download. I also tried using the --header option with the IP address with the same result. It is strange as it seems something on the CentOS 6.5 installation, other than iptables, squid and selinux is blocking scripts from being downloaded.

    I tried with the following and it made no difference:

    service squid stop

    service iptables stop

    setenforce 0

    I am baffled.

    Cheers,

    Vlad

    :52901
Reply
  • 0

    Hi Christian,

    I tried the other Mach-O binary and it also fails to download. I also tried using the --header option with the IP address with the same result. It is strange as it seems something on the CentOS 6.5 installation, other than iptables, squid and selinux is blocking scripts from being downloaded.

    I tried with the following and it made no difference:

    service squid stop

    service iptables stop

    setenforce 0

    I am baffled.

    Cheers,

    Vlad

    :52901
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